The world is in beta

Industries in beta

How digital affects health, banking, media, hotels and the retail sector

PwC insights

mHealth. When Healthcare goes digital

Pharmaceuticals are on the cusp of a revolution, the likes of which have not been seen since their industrial inception in the 19th century. Digital technology is fundamentally changing the way we consume products and data, but for the healthcare and life sciences industry it may have come just in the nick of time, as the increasing burden of chronic disease and ageing populations threaten to overwhelm already overstretched healthcare systems.

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PwC insights

Banks are changing.
You can bet money on it

What will the banking industry look like in the future? Will customer loyalty be a thing of the past? What are the digital opportunities?

Banking has been in a perfect storm for the best part of a decade now. The excesses that led to the financial crisis, the burden of greater regulation and the steady stream of revelations about illegal or unethical behaviour have all but obliterated customer trust. And now, the digital revolution is fundamentally challenging the financial services business model.

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PwC insights

The entertainment revolution: when disruptors become disrupted

What will the entertainment and media industry look like in the future? How will our viewing become even more personalised? What are the digital opportunities?

It’s hard to think of a sector more directly or drastically affected by digital technology than media. The industry operates at the ‘speeding edge’ of the digital revolution, where some of the most disruptive and dynamic new services are transforming the way we watch, shop, share, connect, and are entertained.

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PwC insights

Why book a hotel on your computer, when you can book it on the bus?

Mobile and tablet bookings are overtaking PC bookings. And it’s mostly being done through third parties. How can hotels fight back? How can they differentiate themselves and increase customer loyalty?

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PwC insights

Total retail. A new mindset for the digital world

The basics – product, price and brand – are as important for retailers as ever, but what does the future hold for the industry? What are the digital opportunities?

Digital technology has revolutionised the way business works over the last decade and nowhere more so than in retailing. It began with e-commerce as the High Street rushed to clicks not bricks. Then the smart operators realised that the physical store still had an important part to play and responded by shifting to a multi-channel model.

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PwC insights

Banks are changing.
You can bet money on it

What will the banking industry look like in the future? Will customer loyalty be a thing of the past? What are the digital opportunities?

Banking has been in a perfect storm for the best part of a decade now. The excesses that led to the financial crisis, the burden of greater regulation and the steady stream of revelations about illegal or unethical behaviour have all but obliterated customer trust. And now, the digital revolution is fundamentally challenging the financial services business model.

Read on
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